Bona is working hard to fulfill all of our orders on time, but due to increased demand, there may be a slight delay in processing and shipping times. Thanks in advance for your patience.

Bona Return Policy

Bona's 100% Satisfaction Guaranteed

We stand behind everything we sell. If you are not satisfied with your Bona purchase, you can return it for a replacement or refund. Returns are accepted at any time with receipt within 5 years of purchase. Please email uscallcenter@bona.com or call customer service at  877-289-2662. If you purchased your Bona products from a retailer, we will refund the cost of your purchase with a valid receipt.  All returns will be credited back to the original form of payment minus shipping costs.

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